Heartworks

Malaysia's Social Impact VA Agency

Work that changes lives - theirs and yours.

Every hour you delegate to Heartworks creates employment for single mothers, caregivers, and people with health conditions across Malaysia. 100% local talent, remote-first since 2021.

3+

Years Running

100%

Malaysian Talent

48hr

Onboarding

RM45

From / Hour

5★

Google Rating

Founder Story

Fiona founded Heartworks to prove capability is never defined by circumstance.

Living with Epidermolysis Bullosa (EB), Fiona experienced first-hand how talented people are often overlooked when they need flexible, remote work. She launched Heartworks in 2021 to change that.

Today, Heartworks supports businesses with dependable virtual assistance while creating dignified employment for single mothers, caregivers, stay-at-home mums, and people with health conditions.

Read Full Founder Story

Founder

Fiona

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Social Impact

When you hire us, you hire with heart.

Single Mothers

Breadwinners who need flexibility to balance family and income.

Stay-at-Home Mums

Skilled professionals ready to return to meaningful paid work.

Caregivers

People supporting loved ones while pursuing purposeful careers.

PWDs & Health Conditions

Talented Malaysians who thrive in remote, WFH-first environments.

Services

Virtual assistance that actually works.

No long-term commitments. No complex onboarding. Your VA can start within 48 hours from RM45 per hour.

01

Admin & VA

Scheduling, email, data entry, and business research.

02

Social Media VA

Content scheduling, community management, and reporting.

03

Accounting Support

Bookkeeping, invoicing, and financial admin support.

04

Business Research

Market research, competitor analysis, and data compilation.

05

Corporate Compliance

Malaysia SSM and company secretarial support.

+

Custom Packages

No lock-in contracts. Flexible support that scales as you grow.

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Blog

Knowledge hub & impact stories

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VA 101

What Is A VA?

Virtual assistants explained - why Malaysian VAs are among the best.

5 min read · Fiona

Our Story

Founder Story

How Fiona built Heartworks while living with EB - and why that mission matters.

8 min read · Fiona

Testimonials

Words from clients who felt the difference.

"Fiona and her team have a lot of heart in what they do. They have been the backbone supporting our operations - versatile, professional, and genuinely caring."

Selina Chew - Client since 2024 · Google Review

"Wonderful experience - they consistently deliver on time with minimal errors. A very professional team."

Jun Shen Ho · Google Review 2024

"Team Heartworks stands out as the absolute best. Their accuracy, efficiency, and prompt responses are truly life-saving."